Twill launches in Brazil to simplify logistics

Digital logistics platform to provide global advantage to local companies

The Hague, NL – 20 March 2019 – Maersk is going digital in Brazil and launching Twill to simplify logistics in the world’s ninth largest economy and help boost competitiveness.

Twill, a digital logistics provider with a global mission to remove the complexity from handling international trade, is now providing Brazilian companies greater control of shipments, quotes and booking, transparency and tracking services, simplified paperwork and proactive customer care through its easy-to-use online platform. Twill will ultimately help level the playing field for Brazilian companies of varying sizes by providing end-to-end land-to-sea logistics services online.

The transportation and logistics industry is impacted daily by an overload of emails, phone calls and document-heavy processes, which can lead to huge delays in getting quotes, a lack of flexibility and transparency for customers in pricing, location data, and issue resolution as well as drive-up costs. Therefore, taking part in global trade is a complex situation for the companies whose primarily focus should be on their customers and are unable to spare resources to also be experts in shipping.

“Twill is a great fit for companies looking to overcome the complexity of doing trade in and outside of Brazil and we see a fantastic opportunity with small and medium-sized enterprises (SMEs), which either have a small number of people handling their logistics or do not necessarily have a logistics department at all but need to be competitive globally,” says Troels Stovring, CEO of Twill. “The potential that SMEs can bring, if these companies are able to overcome the global trade barriers and take part in the import and export scene is tremendous. They are the engine of growth for local economies and we need to ensure that our industry can facilitate this. Twill, like the name suggests, is like a tightly woven fabric that consolidates different strands of the supply chain together to make shipping simple. It is exciting time to be in Brazil especially looking at the Brazilian trade which is expected to grow faster in 2019 than the previous year.”

“By moving goods through Twill, SMEs, for example, will have access to our global platform and be able to move goods from one end to the other at their fingertips. This is a powerful tool and represents a global advantage to the way many SMEs currently do business,” says Fabio Britto, Sales Leader for Twill in Brazil. “The SME landscape in Brazil is of great economic importance for the country as it employs more than 56M people and is responsible for 20% of the GNP. With Twill we want to simplify the way companies in Brazil deal with global trade and enable them to take more space globally and further foster the economic growth of the country. In addition, with government plans to invest more in country’s infrastructure we look forward to being part in making Brazil more competitive on the global stage,” he adds.

Twill’s a digital, multi-carrier platform that enables customers to book their shipment online anytime and provides access to a world-class customer experience via a dedicated customer care team, based in Brazil, which is available 24/7.

For more information on Twill please visit: www.twill.net

 

Notes to editor:

For more information:

For Global Enquiries: Lejla Charif

Lejla.charif@maersk.com +45 33 63 33 63

 

For Brazil: Anthony Dovkants and Gabriela Forlin

anthony@prconsultingamericas.com +55 11 99686 8060

gabriela@prconsutlingamericas.com  +55 11 3078 7272

 

About Twill

Born out of a desire to simplify shipping for its customers, Twill is a digital freight forwarder. Launched in April 2017, Twill enables you to book, manage and monitor your shipments at the click of a button – from quotation and documentation right through to delivery.

A Maersk innovation, Twill’s agile approach to the development of freight forwarding means that it can be responsive as the market continues to evolve. Dedicated Twill customer care teams at origin and destination countries make the process as simple as possible.

Twill currently serves full container load, ocean services from port to door, importing from China (including Hong Kong and Taiwan territories), India, Vietnam, Canada or Indonesia to the UK, US, Mexico, France, Spain, Germany, Denmark, Sweden, Slovakia, The Netherlands, Canada, Belgium, Luxembourg, Thailand, Malaysia, Vietnam, the UAE, Australia, New Zealand, Poland, the Czech Republic or Greater China.

With Twill, shipping has never been simpler.

Twill brings the new standard of shipping to SMEs in Canada

The Hague, NL – 27 November 2018 – Twill, a digital shipping company with a mission to remove the logistical barriers of international trade, has announced that it is now open to customers shipping goods to and from Canada.

Targeted towards small and medium-sized enterprises (SMEs), Twill will now enable customers to book their shipment from a number of export countries for import into Canada, as well as exporting goods around the world. Users will gain access to booking, milestones and exceptions all at the click of a button – and that includes 24/7 customer service.

Art Singarajah, Squad Lead for the Americas at Twill, commented: “Small and medium-sized business is big in Canada – 99.8% of all businesses fit within this category according to BDC. They are vital to the success of Canada’s economy and we know that they are ready to adopt more and more digital ways of working. Until now, they have not been provided with the right solution for their shipping needs, and we hope to address that in a big way with Twill.”

One of Twill’s core offerings is the ability to provide a simple, easy way of shipping for those SMEs who ship up to 500 containers per year. Using Twill, they can spend their time focusing on growing their core business, rather than managing their supply chain.

Earlier this month Twill won the Customer Care award at the Global Freight Awards, hosted in London.

Troels Stovring, CEO of Twill added: “Twill’s Customer Care Ninjas work as one global team, united in helping customers across the world, and we’re very pleased that they’ve been recognised in this way. It’s our ambition that Twill becomes the new standard of simplicity and connectivity when it comes to offering freight services to small and medium-sized enterprises and good customer care is imperative to achieving that. Twill offers quick ability to book freight online 24/7 – and the Canadian market is more than ready for it!”

Customers can place a booking NOW for import to and export from Canada by visiting www.twill.net/sign-up

 

Notes to editor:

For more information:
Lejla Charif, A.P. Moller- Maersk
T: +45(0) 33 63 35 34| E: lejla.charif@maersk.com

About Twill
Born out of a desire to simplify shipping for its customers, Twill is a digital freight forwarder. Launched in April 2017, Twill enables you to book, manage and monitor your shipments at the click of a button – from quotation and documentation right through to delivery.

A Maersk innovation, Twill’s agile approach to the development of freight forwarding means that it can be responsive as the market continues to evolve. Dedicated Twill customer care teams at origin and destination countries make the process as simple as possible.

Twill currently serves full container load, ocean services from port to door, importing from China (including Hong Kong and Taiwan territories), India, Vietnam, Canada or Indonesia to the UK, US, Mexico, France, Spain, Germany, Denmark, Sweden, Slovakia, The Netherlands, Canada, Belgium, Luxembourg, Thailand, Malaysia, Vietnam, the UAE, Australia, New Zealand, Poland, the Czech Republic or Greater China.

With Twill, shipping has never been simpler.