Digital freight forwarder Twill co-creates with Nordics customers

The Hague, NL – 13 September 2018Twill, a digital freight forwarder designed to make shipping simple, has extended its reach into the Nordics and is now operating in Denmark and Sweden.

The benefits of using an easy-to-use online platform like Twill are plenty – customers are able to gain control of their shipments and benefit from improved visibility at all stages in the process, with instant access as to what is happening where. In addition to providing greater transparency, Twill also offers instant price quotes and booking as well as simplified paperwork and proactive customer care. One of the platform’s key unique features is that the customers can be a part of its development. Co-creating with customers is a key part of how Twill develops and how new features are added, meaning that they play a vital role in shaping the future of the platform, and specific customer requests can be built on quickly.

Troels Stovring, CEO of Twill commented: “We’ve come a long way in just over 16 months, and Twill’s future is bright – we are continuously developing the platform in collaboration with our customers adding features that are most relevant and helpful for them. We have an enormous opportunity in the Nordics and we want to attract new customers to help us on our journey. We are bringing something totally new to the market which will transform the ways in which our customers will do business and we are excited to see how Twill continues to develop in this space.”

Ricco Poulsen, Chief Operations Officer for Nordics and Eastern Europe at Damco added: “The world is already becoming more and more digital around us, and with Twill we are challenging the fundamentals and changing perceptions in the freight forwarding industry. We want to be the market leader in digital solutions and our investment in this area will bring significant benefits to our small and medium customers, old and new. There are a number of ways in which Twill will continue to develop and support customers over the coming months, and we look forward to playing our part in that.”

Klaus Schroeder Pagh, Chief Commercial Officer for Nordics and Eastern Europe at Damco concluded: “The visibility that Twill provides means that our customers can see instantly what is happening where. And that includes everything from high-level milestones right down to identifying that a specific document is missing. Traditionally in freight forwarding, we are not used to that level of visibility – but Twill is leading the way here.”

As part of its ongoing global roll-out, Twill is now present in 19 countries around the world.

Customers can now place a booking to Denmark and Sweden by visiting the company’s website:

Notes to editor:

For more information:
Claire Grant, Athene Communications
T: +44(0)1733 207344 | E:

About Twill

Born out of a desire to simplify shipping for its customers, Twill is a digital freight forwarder. Launched in April 2017, Twill enables you to book, manage and monitor your shipments at the click of a button – from quotation and documentation right through to delivery.

Building on the expertise of its partner company Damco, Twill’s agile approach to the development of freight forwarding means that it can be responsive as the market continues to evolve. Dedicated Twill customer care teams at origin and destination countries make the process as simple as possible.

Twill currently serves full container load, ocean services from port to door, importing from China (including Hong Kong and Taiwan territories), India, Vietnam or Indonesia to the UK, US, Mexico, France, Spain, Slovakia, The Netherlands, Belgium, Luxembourg, Thailand, Malaysia, Poland or the Czech Republic.

With Twill, shipping has never been simpler.

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