Getting started

Can I add a new user to my Company?

In order to add a new user to your company, the person wishing to join should register using the same company details. If you need further assistance, please contact our Twill Customer Care team who is available to support 24/7 via our online chat.

Set up company profile

Can I change my username?
You are not able to change any details to your username....
What are the benefits of adding 'Warehouses' to my Company profile?
Die Warenlager können entweder der Ort der Abholung sein, an dem Ihre Ware aufge...
Can I set the language of my choice?
You can select your prefered language out of the languages we currently support....
What is a Company profile?
All companies on Twill have their own Company profile where they can manage a va...
What does it mean to be a supplier?
A supplier (also known as a shipper or consignor) is a person or a company respo...
Was passiert, wenn ich einen neuen Käufer oder Lieferanten zu meinem Unternehmensprofil hinzufüge?
Wenn Sie in den Unternehmensprofilen einen neuen Partner anlegen, wird dieser ni...
Can I add a new user to my Company?
In order to add a new user to your company, the person wishing to join should re...
What does it mean to be a buyer?
A buyer, also known as a consignee, is a person or a company responsible for pur...
Wie kann ich meine Lieferanten autorisieren, in meinem Namen Buchungen freizugeben?
If you would like your supplier to place your bookings on Twill as soon as the c...
What are the benefits of adding 'Partners' to my Company profile?
Your partners may play a vital part in your shipment's journey depending on who ...
Can I change the Company name in my profile?
You are not able to change the name of your company yourself....
What are the benefits of completing my Company profile?
When a new company signs up on the platform, we only ask for some initial inform...
Can I edit my Company profile?
You are able to request changes to the address details. Please reach out to our ...
Can I manage my email notification settings?
Under each user profile the users will have the option to select or de-select wh...
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