Embarques

How long does it take to confirm a booking?

We are committed to confirming or updating all booked shipments as soon as possible. For bookings where a new partner has been selected, the processing time may take longer than usual for all new partners. There is a vetting process in place to secure the authenticity of the details we have received. You will get a booking notification on our platform and via email.

Booking Confirmation

Will my suppliers or buyers be informed about the booking I have placed?
During the booking process, you are asked to provide your suppliers' or buyers' ...
What if details are missing on my booking confirmation?
Every booking confirmation contains relevant details for your cargo's transport ...
What do I need to pay attention to after I have placed my booking?
Depending on your role in the booking journey, you will have different tasks to ...
What could be the reasons that my booking confirmation was never released?
In case the booking confirmation takes more than two days to be released, there ...
How long does it take to confirm a booking?
We are committed to confirming or updating all booked shipments as soon as possi...
How do I know if my booking is confirmed?
Once your booking has been confirmed, a booking confirmation containing relevant...
Can I cancel a booking?
You can cancel your booking via our platform. Depending on the stage of your shi...
Can my buyers and suppliers also track the cargo?
Both buyers and suppliers can track a shipment by clicking on it in the platform...
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