Booking

When can I expect to be notified around price availability?

We respect your time and do not send unnecessary emails. We will send you the prices as soon as it is available. You will not receive the notification if we do not have the prices available for you.

Pre-booking

What happens if my expected pick-up date is surpassed without a price being available?
We aim to offer prices in every case, but sometimes due to practical reasons it ...
Can I cancel the 'Reserve your shipment' / 'Pre-booking' if I do not agree with the offered price?
Yes, you can reject the prices offered on the pre-booking and the pre-booking wi...
If I cancel the 'Reserve your shipment' / 'Pre-booking' will I be invoiced with a cancellation fee?
We offer free cancellation until we send out the booking confirmation....
When can I expect to be notified around price availability?
We respect your time and do not send unnecessary emails. We will send you the pr...
Does a 'Reserve your shipment' / 'Pre-booking' guarantee space?
Reserve your shipment / pre-booking notifies you when we have the prices for the...
What does it mean to 'Reserve your shipment' or 'Pre-book'?
We aim to offer you prices for every search you make, but sometimes it is not po...
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