Booking

Can my buyers and suppliers also track my cargo?

Both buyers and suppliers can track a shipment by clicking on it in the platform's 'Shipment' tab. They will find a series of 'Milestones' related to the journey of your shipment. It also shows the date of when each milestone has been reached or is expected to be reached.

Booking Confirmation

How can I amend the details on my booking confirmation?
If you need to amend Booking Confirmation, please contact us through twillsuppor...
Can my buyers and suppliers also track the cargo?
Both buyers and suppliers can track a shipment by clicking on it in the platform...
Can I cancel a booking?
You can cancel your booking via our platform. Depending on the stage of your shi...
What if details are missing on my booking confirmation?
If you believe certain information is missing on your booking confirmation, we e...
What could be the reasons for my booking confirmation not being released?
Once your booking has been placed, the booking confirmation should be released s...
Can my buyers and suppliers also track my cargo?
Both buyer and supplier can track a shipment by clicking on it in the 'Shipment'...
Will my suppliers or buyers be informed about the booking I have placed?
During the booking process, you are asked to provide your suppliers' or buyers' ...
What do I need to pay attention to after I have placed my booking?
Depending on your role in the booking journey, you will have different tasks to ...
How long does it take to confirm a booking?
We are committed to confirming or updating all booked shipments as soon as possi...
How do I know if my booking is confirmed?
Once your booking has been confirmed, a booking confirmation will be available t...
© 2021    Turfmarkt 107, 2511 DP Den Haag, The Netherlands