Costs and fees

Can I change the equipment size or type of container for my shipment?

If you need to change shipment to a different vessel or voyage than the one of the original booking, you can do this, but the shipment is subject to repricing.

Changes in Shipments

Can I amend the vessel or container type after a booking is submitted?
f you wish to make these changes, please contact our customer care team. Note: I...
Can I amend the description of my cargo after booking?
You can amend the description of your cargo after booking. However, this can aff...
Can I change the destination (COD) of my cargo?
You can change the destination of your cargo. Please note, if the change of dest...
Can I change the origin (COO) of my shipment?
Yes, you can change the origin of your shipment, however, this is subject to rep...
Can I change the origin (COO) of part of my cargo?
Unfortunately this is not supported yet in Twill. You will need to create a new ...
Can I change the destination (COD) of part of my cargo?
Unfortunately this is not supported yet in Twill. You will need to create a new ...
What amendments can I do to my shipment after Booking?
We can help you with any amendments for your shipment after booking. These are s...
Can I add or amend equipment in my booking?
If you need to add the same size and type of equipment or change the equipment s...
Can I change the equipment size or type of container for my shipment?
Yes, you can. However, your booking is subject to: Repricing, Cancellation fee, ...
Can I change the vessel my shipment is on?
If you need to change to a different vessel or voyage than the one of the origin...
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