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Costs and fees

What amendments can I do to my shipment after Booking?

We will do our best to help you with any amendments you require for your shipment after booking. However, these are subject to:

  • Availability of space

  • Approval of our carrier

  • Repricing

Changes in Shipments

What amendments can I do to my shipment after Booking?
We can help you with any amendments for your shipment after booking. These are s...
Can I add or amend equipment in my booking?
If you need to add the same size and type of equipment or change the equipment s...
Can I change the equipment size or type of container for my shipment?
Yes, you can. However, your booking is subject to: Repricing, Cancellation fee, ...
Can I change the vessel my shipment is on?
If you need to change to a different vessel or voyage than the one of the origin...
Can I change the origin (COO) of part of my cargo?
Unfortunately this is not supported yet in Twill. You will need to create a new ...
Can I change the origin (COO) of my shipment?
Yes, you can change the origin of your shipment, however, this is subject to rep...
Can I change the destination (COD) of part of my cargo?
Unfortunately this is not supported yet in Twill. You will need to create a new ...
Can I change the destination (COD) of my cargo?
You can change the destination of your cargo. Please note, if the change of dest...
Can I amend the description of my cargo after booking?
You can amend the description of your cargo after booking. However, this can aff...
Can I cancel a booking?
Yes, you can! Please note that according to our two way commitment rule, the can...
Can I amend the vessel or container type after a booking is submitted?
f you wish to make these changes, please contact our customer care team. Note: I...