Costs and fees

Are there any exceptions to fees like no-show or cancellation fees?

Sometimes circumstances are inevitable, and if the failure to deliver the Goods is due to:

  • Force Majeure

  • Late gate-in and/or late release of the goods arising from customs inspections delay

Then the fees set out shall not be payable provided you can show evidence of the force majeure or delay.

Fees

Are there any exceptions to fees like no-show or cancellation fees?
Force Majeure, Late gate-in and/or late release of the goods arising from custom...
What is a no-show fee?
If Twill is not notified of the cancellation of containerised goods, including i...
Is there a fee for cancelling a booking?
If you wish to cancel your shipment - whether it's for part or all of the contai...
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