Costs and fees

Is there a fee for cancelling a booking?

If you wish to cancel your shipment – whether it’s for part or all of the container(s) – after the Booking Confirmation has been issued, then a cancellation notice must be provided to Twill no less than seven (7) days before the scheduled estimated time of departure (‘ETD’). There is then a cancellation fee which must be paid for each container cancelled.

Fees

Are there any exceptions to fees like no-show or cancellation fees?
Force Majeure, Late gate-in and/or late release of the goods arising from custom...
What is a no-show fee?
If Twill is not notified of the cancellation of containerised goods, including i...
Is there a fee for cancelling a booking?
If you wish to cancel your shipment - whether it's for part or all of the contai...
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