Costs and fees

What is a no-show fee?

If Twill is not notified of the cancellation of part or all containerised goods – including if you give notice less than seven (7) days before the scheduled estimated time of departure (ETD) – or if you otherwise fail to deliver part or all of the containerised goods for the shipment, then a no-show fee will be charged per container.

Fees

Are there any exceptions to fees like no-show or cancellation fees?
Force Majeure, Late gate-in and/or late release of the goods arising from custom...
What is a no-show fee?
If Twill is not notified of the cancellation of containerised goods, including i...
Is there a fee for cancelling a booking?
If you wish to cancel your shipment - whether it's for part or all of the contai...
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