Costs and fees

How often do rates change?

Our instant competitive prices change according to the available space on the vessel and the demand for the specific route, so it may differ from trade to trade as well as from one moment in time to another.

Quote

Can I negotiate my rate?
Rates on Twill are not negotiable. The platform automatically retrieves our best...
What are the tariffs for Demurrage and Detention (Also known as DnD or D&D)?
During the booking process, in Step 2, where you can select your desired route, ...
I can’t find schedules or quotes for the origin and destination that I need, who should I contact?
If you don't find a quote or a schedule, please contact our support team. You ca...
What pricing options can I get to ship my cargo with Twill?
You can take advantage of our instant competitive prices available to you when s...
How can I get a quote for the VGM service?
Since the quote may differ from country to country, contact your local support f...
How can I request a fixed price?
That's all easy to do within our platform! Just follow the booking process and y...
How long are rates valid?
Spot rates are valid the moment you see them! If you wish to have a fixed rate f...
Are rates subject to any additional charges?
What you see on Twill is what you need to pay. Our customer care team will proac...
How can I get quotes for FMC regulated trades?
If you ship to or from FMC regulated trades, you can search our instant competit...
How often do rates change?
Our instant competitive prices change according to the available space on the ve...
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