Payments, invoices and documents

How can I amend the details on the Bill of Lading?

You can amend Bill of Lading anytime on Twill platform, after the Shipping Instructions had been received successfully.

If there is any issue, you can always contact us through twillsupport@maersk.com or via our online chat available 24/7 in www.twill.net

Documentation

How can I amend the details on the Bill of Lading?
If you need to amend Bill of Lading details, please contact us on twillsupport@m...
Can I print out the Bill of Ladings at my own office?
Yes! Just contact us at twillsupport@maersk.com and we will provide you with a '...
I lost my Bill of Lading. Can I get an additional Bill of Lading?
Yes, you will be able to obtain an additional Bill of Lading, after completing t...
How can I amend the details on my Booking Confirmation?
If you need to amend Booking Confirmation, please contact us through twillsuppor...
Can I get a Seawaybill or a Telex Release for my shipment?
You can choose to either have an Original Bill of Lading or a Seawaybill while s...
How can I have my Bill of Lading issued?
If you need to issue a Bill of Lading, please contact us on twillsupport@maersk....
What happens if I lose my Bill of Lading?
Without the Original Bill of Lading, the release of your cargo will be put on ho...
Where do I submit my customs documentation?
If you need to send us your customs documents for container clearance, please co...
How can I request certificates?
If you need to request a certificate, please contact us on twillsupport@maersk.c...
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