Where can I find my invoices?
Invoices will be sent to you via email or can be checked on ‘MyFinance’ in our platform twill.net/my. In your booking overview, at the bottom, you will find a link to the ‘MyFinance’ portal where you will find all your invoices and credit notes. From there you will be able to download all your invoices in pdf format.
Finance
- How can I dispute an invoice?
- Log in to your account in my.twill.net and enter your booking overview. At the b...
- How do I make sure freight is paid by the correct party?
- You can dispute an invoice by logging in to your account in my.twill.net and ent...
- How do I change the freight payer?
- We cannot change the freight payer. On Twill, the party that looks at the freigh...
- Where can I find my invoices?
- Invoices will be sent to you via email or can be checked on 'MyFinance' in our p...
- When will my invoice be available?
- Invoices for prepaid charges are available after your container is loaded on the...
- What are my payment options?
- Since these may differ from country to country, please contact support on twills...
- In which currency will I get my invoice?
- You will get invoiced in your local currency, unless other agreements or regulat...
- How can I check if I am eligible for a credit agreement?
- On Twill you may be eligible to get credit for up to 30 days. Contact our custom...
- Can I split the payment of the shipment?
- Payment needs to be made in full. Otherwise we will not be able to clear your in...