Where can I find my invoices?
Invoices will be sent to you via email or can be checked on ‘MyFinance’ in our platform twill.net/my. In your booking overview, at the bottom, you will find a link to the ‘MyFinance’ portal where you will find all your invoices and credit notes. From there you will be able to download all your invoices in pdf format.
Payables
- How will I receive my invoice?
- Once your invoice is available you will be notified via email with a link to the...
- Can I request a physical invoice via mail?
- It depends on the country where the invoice is issued. If the country is still u...
- What is a late payment fee?
- A late payment fee is a charge applicable when you did not settle your invoice w...
- Can I change my payable party after bookings are placed?
- Yes, you can send a request to our Customer Care team to amend the payer party i...
- What is the currency exchange rate?
- The rate information has been calculated on the current rates, charges, surcharg...
- Can I determine which currency I would like to be invoiced in?
- You will get invoiced in your local currency, unless other agreements or regulat...
- What are the payment options for my invoice?
- We offer several options of payment on our platform and depend on where you are ...
- Why does it say Maersk on my invoice?
- The main reason why Maersk is shown on your invoice is that we are 'Twill by Mae...
- Where can I find my invoices?
- Invoices will be sent to you via email or can be checked on 'MyFinance' in our p...