Getting started

Does Twill contact the supplier to arrange delivery of the goods?

During the booking process you are asked to provide the necessary documents and your supplier’s contact so they can also be notified of the booking and the shipment. After submitting the required documents, you will be notified that your shipment is good to go.

If the booking is door to door, Twill will be in contact with the supplier to arrange pick-up time and date as well as necessary documentations.

Costs & Prices

What information does Twill need to process my booking?
Do you want to know all the information needed to process your booking? On this ...
Does Twill contact the supplier to arrange delivery of the goods?
During the booking process you are asked to provide the necessary documents and ...
Where can I find vessel deadlines?
Vessel deadlines are available on https://www.maersk.com/local-information....
I can’t find the port or location I need, what can I do?
If you don't find a specific port or location for the pick-up, please contact su...
What is the maximum possible size of my cargo?
40 foot container shipment can carry up to 18 tons per container....
I just want to check schedules, not book. How should I proceed?
To check schedules or a desired route, you first need to Sign Up (there's no cha...
Where can I find the vessel Rate Of Exchange (ROE)?
Vessel Rate Of Exchange (ROE) is available on our platform. Find the country you...
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