Getting started

How do I register for Twill?

To sign-up on Twill click on the “SIGN UP” button in the menu of twill.net.

Add your details, your company’s details and wait for the activation email. If you have a Maersk account you can sign up with your Maersk username and password.

In order to be able to confirm your booking your company should be registered with a customer code in Maersk. The process for new customers can take a couple of days to complete. If you want to speed up the process make sure to fill in all of your company details in the company section.

Onboarding

What are the products and services offered by Twill?
On Twill we can provide you with an end-to-end product which includes a variety ...
How do I register for Twill?
It takes only a few steps to get started: sign up, add the details of your busin...
How can I add a new email contact to my company registration on Twill?
A new contact should just register with the same company details. If you need fu...
What door or port combinations are available?
You can either book with our spot rates or select our 1 month fixed rate directl...
Is there any cost for the registration?
Signing up to Twill is completely free of charger! Sign up via our website and f...
What benefits do I get by booking my shipment with Twill?
There are many benefits of booking with Twill. Our intuitive platform has been c...
How do I make a booking on Twill?
To sign-up on Twill click on the “SIGN UP” button in the menu of twill.net.Add y...
I did not receive my activation email, what should I do?
Try to use your credentials again to login. If you still do not receive an email...
Do I need to sign a contract to use the platform and ask for quotes?
You can either book with our spot rates or select our 1 month fixed rate directl...
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