Getting started

I did not receive my activation email, what should I do?

If you did not receive your activation email, try to use your credentials again to login. If you still do not receive an email to confirm your account, please contact our support, which is available 24/7 via our online chat at www.twill.net  

Onboarding

What benefits do I get by booking my shipment with Twill?
There are many benefits of booking with Twill. Our intuitive platform has been c...
How do I make a booking on Twill?
To sign-up on Twill click on the “SIGN UP” button in the menu of twill.net.Add y...
What door or port combinations are available?
You can either book with our spot rates or select our 1 month fixed rate directl...
How do I register for Twill?
To sign-up on Twill click on the “SIGN UP” button in the menu of twill.net.Add y...
Is there any cost for the registration?
Signing up to Twill is completely free of charger! Sign up via our website and f...
I did not receive my activation email, what should I do?
Try to use your credentials again to login. If you still do not receive an email...
What are the products and services offered by Twill?
On Twill we can provide you with an end-to-end product which includes a variety ...
Do I need to sign a contract to use the platform and ask for quotes?
You can either book with our spot rates or select our 1 month fixed rate directl...
How can I add a new email contact to my company registration on Twill?
A new contact should just register with the same company details. If you need fu...
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