Invoicing, payment and claims

Can I request my invoice to be changed, if some of the charges were supposed to be billed to my partner?

We work with a two party setup i.e. one party at origin side and another at the destination. You shall receive the invoice for the charges you are supposed to pay. It is not possible to change the payer party for any charge

Disputes

What happens if my dispute is rejected?
We do a thorough investigation before making a decision of whether we should acc...
Can I request my invoice to be changed, if some of the charges were supposed to be billed to my partner?
We work with a two party setup i.e. one party at origin side and another at the ...
What happens if my dispute is accepted?
If we accept the invoice dispute you raised then you can expect a revised invoic...
Can I dispute my invoice if I do not agree to what has been billed?
Yes, you can see and pay all your invoices under 'MyFinance' on our Twill platfo...
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