Disputes

What happens if my dispute is accepted?

If we accept the invoice dispute you raised then you can expect a revised invoice with the corrections you requested.

Can I request my invoice to be changed, if some of the charges were supposed to be billed to my partner?: We work with a two party setup i.e. one party at origin side and another at the ...
What happens if my dispute is rejected?: We do a thorough investigation before making a decision of whether we should acc...
What happens if my dispute is accepted?: If we accept the invoice dispute you raised then you can expect a revised invoic...
Can I dispute my invoice if I do not agree to what has been billed?: Yes, you can see and pay all your invoices under 'MyFinance' on our Twill platfo...