What happens if my dispute is rejected?
We do a thorough investigation before making a decision of whether we should accept or reject the dispute. If we reject the dispute then we see no issues with the original invoices you were sent and expect you to pay the invoiced amount on time. You can re-dispute if you are not happy with this decision.
Disputes
- Can I request my invoice to be changed, if some of the charges were supposed to be billed to my partner?
- We work with a two party setup i.e. one party at origin side and another at the ...
- What happens if my dispute is rejected?
- We do a thorough investigation before making a decision of whether we should acc...
- What happens if my dispute is accepted?
- If we accept the invoice dispute you raised then you can expect a revised invoic...
- Can I dispute my invoice if I do not agree to what has been billed?
- Yes, you can see and pay all your invoices under 'MyFinance' on our Twill platfo...