Shipping terms and updates

Can I ship cargo to/from Russia at the moment?

No.

Twill and Maersk have now stopped all vessel operations in Russia. For the domestic operations, they are gradually being winded down and/or divested. The winddown does not allow for any new business in Russia.

The safety and stability of our Twillers remain at the forefront of our minds, and we have worked steadily to ensure that our Twillers are safe. We have done our utmost to withdraw from Russia in a responsible way, with Maersk's offices in Far East Russia, Novorossiysk and Kaliningrad expected to close down during the summer of 2022. The Saint Petersburg and Moscow offices will run until the end of the year.

Current Shipping Situation

What is happening in shipping these days and why?
To find out more what is happening in shipping these days and why, please head o...
Where can I find more information about the current situation?
For more information about the situation in Ukraine and Russia, please visit Mae...
Where can I get help if my cargo is being affected?
If your cargo is affected by the current situation, one of our Twillers will rea...
What is Foodstuff, Medical or Humanitarian goods?
Foodstuffs and medicines are for human and animal consumption and essential for ...
What is dual-use cargo?
Dual use items are items that are mainly used for commercial/civilian purposes b...
Can I ship/transport cargo from neighbouring countries of Russia that originates from Russia or is going to Russia?
Adhering to sanctions, such shipments must be treated as direct Russian shipment...
What are my options if I want to divert my cargo?
For cargo already on its way to Russia and Ukraine, that we are currently unable...
How will the new sanctions and export controls that are being applied to Russia affect my cargo already underway to Russia?
We are keeping a very close eye on developments with regards to sanctions and ma...
Is the current shipping situation affecting other ports?
We are starting to see the effect on global supply chain flows resulting in unpr...
What happens to my cancelled booking if I already have picked up my container(s)?
Please reach out to our customer care team. They will support you in creating a ...
What are you doing to mitigate the impact this will have on global supply chains?
Together with Maersk, we are working hard to manage the impact of the current sh...
When will the current shipping situation go back to normal?
We will keep monitoring the situation and reviewing impacts from sanctions, with...
Where can I find information on the situation in shipping?
If you have any additional questions or concerns about this situation, please ge...
Why are we experiencing port congestion in the shipping industry?
Vessels do not reach ports when scheduled, as they face longer waiting times to ...
What are the latest ocean freight market trends?
Across the globe, most ports are facing operational delays, such as the Yantian ...
What is the current situation in shipping?
We are experiencing a challenging period for ocean freight. We are working hard ...
Can I ship cargo to/from Ukraine at the moment?
At Twill and A.P. Moller – Maersk, we have been constantly evaluating the situat...
Can I ship cargo to or from Belarus at the moment?
No. Twill and Maersk, being responsible market participants, acting in complianc...
How are intercontinental rail services affected by the current situation?
Twill and Maersk do not accept any new bookings to any of the services, includin...
What will happen to my cargo if it is already loaded on vessels or discharged at a port in Ukraine or Russia?
Twill and Maersk have now stopped all vessel operations in Russia and service wi...
How long will these processes be in place?
Twill and Maersk have now stopped all vessel operations in Russia and service wi...
Are there any exceptions when it comes to shipping cargo to/from Russia?
No. Twill and Maersk have now stopped all vessel operations in Russia. For the d...
Can I ship cargo to/from Russia at the moment?
No. Twill and Maersk have now stopped all vessel operations in Russia. For the ...
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