FAQ / Products and services
How are rates quoted for shipping cargo
What is expected of me?
How can I quote or get prices for inland transportation (truck, rail or barge)?
How are inland rates, inland services, trucking, barge or rail for my cargo calculated?
Are there additional costs for Inland Services?
What are HS codes or Tariff Line Items and where can I find them?
How is contact with the customs office managed?
How can I get a customs clearance quote or price?
What happens if my shipment or cargo is inspected?
Does Twill offer customs clearance in every country?
How do I request a customs clearance service?
What is value protect?
What are the Benefits of Value Protect?
What is the difference between Value Protect and traditional Insurance?
How can I apply, add or request Value Protect for my shipment?
How can I process a claim?
Can you provide contacts for providers in different countries?
Can you provide contacts for buyers in different countries?