Products and services

How do I request a customs clearance service?​

If you wish to have your cargo customs cleared by us, just flag the ‘customs clearance’ option when opening your booking. You will be contacted by your agent for the procedure. Price and conditions may differ from country to country, but our agents will confirm you all related cost and requirements before proceeding.

Customs clearance for shipments

What are HS codes or Tariff Line Items and where can I find them?
HS stands for “Harmonised System” and it is the international standardised syste...
Does Twill offer customs clearance in every country?
We have experts in more than 150 countries we operate in and offer customs clear...
How is contact with the customs office managed?
Our experts will contact you for further information on what is needed as this d...
How can I get a customs clearance quote or price?
Our prices for taking care of the actual clearance formalities are available on ...
What happens if my shipment or cargo is inspected?
Authorities sometimes do additional checks to ensure what is being shipped is wh...
How do I request a customs clearance service?​
If you wish to have your cargo customs cleared by us, just flag the 'customs cle...
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