Shipment management

Shipping instructions

Where and how can I find the HS code?

Your cargo needs to have the corresponding HS code for the commodities being tra...

Do I need to provide a Harmonized System (HS) code when submitting shipping Instructions?

The platform will advise you if you need to to provide a Harmonized System (HS) ...

Can I submit multiple Harmonized System (HS) codes in one container?

You can only submit one Harmonized System (HS) code per container. ...

What is the gross weight requested when placing a booking?

In shipping, gross weight includes the weight of the actual product being transp...

What if I’m using multiple package types when shipping?

In case you use multiple package types, you should input ‘Package’ as the packag...

How do I submit my shipping instructions?

The shipping instructions can be submitted online and the platform will guide yo...

What are shipping instructions?

Shipping Instructions or SI is a document that provides detailed specifications ...

Can I, as a buyer, fill in the shipping instructions?

The shipping instructions can only be submitted by the supplier via the platform...

What is the net weight requested when placing a booking?

The net weight is the weight of an item or product without adding the packaging ...

What is the shipping instructions deadline?

This deadline indicates when you should submit your shipping instructions. ...

When and how to use the marks and numbers field on shipping instructions?

Marks and Numbers is an optional field used to identify different pieces of carg...

What other details are mandatory when submitting shipping instructions?

The platform will advise you which details are mandatory and optional when submi...

Can I submit shipping instructions in my own language?

The shipping instructions can only be accepted using English while doing interna...

What are container seal numbers and how do I use them?

A container seal is a tag with a number that is secured around the lock of a shi...