Shipping

What is the ‘Select a partner to book for them’ option I see on the website?

If you have been authorised by your buyer to open bookings on their behalf, you will be able to choose your booking details and open the booking yourself, while your buyer will take care of the payment of freight and the import steps for the container to be cleared at its destination.

Booking Steps

Can I ask for more DND (Demurrage and Detention)?
Demurrage and detention depends on the import and export locations. You can see ...
Can I ask for additional free time?
We have ensured market-relevant free time to be part of our standard offering. S...
What is the ‘Select a partner to book for them’ option I see on the website?
If you have been authorised by your buyer to open bookings on their behalf, you ...
How can I open FOB or EXW shipments if I am not the freight payer?
If you sell Free On Board (FOB) or Ex-Works (EXW), you can either ask your buyer...
How can I open a new booking on Twill?
Log in to your Twill account, and place a new booking by clicking on “Start Book...
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