Reserva

Can my buyers and suppliers also track my cargo?

Both buyers and suppliers can track a shipment by clicking on it in the platform's 'Shipment' tab. They will find a series of 'Milestones' related to the journey of your shipment. It also shows the date of when each milestone has been reached or is expected to be reached.

Booking Confirmation

What do I need to pay attention to after I have placed my booking?
Depending on your role in the booking journey, you will have different tasks to ...
What could be the reasons for my booking confirmation not being released?
Once your booking has been placed, the booking confirmation should be released s...
How long does it take to confirm a booking?
Temos o compromisso de confirmar ou atualizar todos os envios agendados com a ma...
What if details are missing on my booking confirmation?
If you believe certain information is missing on your booking confirmation, we e...
Will my suppliers or buyers be informed about the booking I have placed?
During the booking process, you are asked to provide your suppliers' or buyers' ...
Can my buyers and suppliers also track the cargo?
Both buyers and suppliers can track a shipment by clicking on it in the platform...
How quickly will I know if my booking is accepted?
Temos o compromisso de confirmar ou atualizar os envios com a maior brevidade po...
Como corrigir detalhes na confirmação de reserva?
If you need to amend Booking Confirmation, please contact us through twillsuppor...
How do I know if my booking is confirmed?
Once your booking has been confirmed, a booking confirmation will be available t...
Can I cancel a booking?
You can cancel your booking via our platform. Depending on the stage of your shi...
Can my buyers and suppliers also track my cargo?
Tanto compradores quanto fornecedores podem acompanhar uma remessa clicando nela...
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