
Customs Duty
Keep track of Customs Duty payments with expert guidance
Twill will help you understand customs duty and avoid any unnecessary fees when shipping locally or internationally. Wherever you're shipping your goods, you can rely on our customs duty know-how to ensure you're always covered.
Local knowledge
We are experienced with customs duty and tax within local markets around the world.
No nasty surprises
Twill ensures your business isn't hit with any surprising customs clearance costs.
Complete transparency
We'll always be clear on what customs duty you're required to pay, wherever you ship.
Customs Duty And Taxes
Understanding Customs Duty and Taxes with Twill

What is customs duty?
Customs duty is the charges imposed on goods when they cross international borders between different customs unions. Customs duties depend on the country you’re importing to and can have a large impact on your overall customs clearance costs, so it's important to understand how they're calculated and who's responsible for paying them.
How can Twill help you with customs duty?
Here at Twill we can facilitate the process of customs clearance by ensuring you're paying the correct customs duties and taxes. We will also provide complete transparency surrounding the customs clearance costs and answer any questions you have surrounding duties and taxes for local and international markets.

Types of customs duty
The types of customs duty your shipment is subject to depend on your goods, such as where they were made, what they're made of and how much they're worth. There are numerous types of customs duty, including but not limited to:
Basic Customs Duty (BCD) - the basic customs duty charge levied on imports or exports.
Countervailing Duty (CVD) - tariffs on imports that have received countervailable subsidies in the exporting country.
Anti-dumping duty - charge imposed on imports priced below their normal value.
Excise duty - a charge levied on certain goods at manufacture instead of a sale, for example alcohol and tobacco products.

How is customs duty calculated?
Customs officials will use information from your documentation to calculate customs duties. There is no single 'global' calculation for customs duty. How it is calculated depends on a variety of elements, including:
Product value
Country of manufacture
Description and end-use of product
The product's Harmonised System (HS) Code
Country-specific regulations
Trade agreements (if applicable)
Twill's intuitive digital platform will help ensure this is calculated correctly.
Customs duty payments
With complex regulations surrounding the different types of customs duty, when it's applicable and who's responsible for paying it, understanding your customs duty payments can become confusing.
Nonetheless, it's important for anyone managing a shipment to understand how customs duty payments work to ensure you are being charged correctly. When you ship with Twill, we'll simplify the process and handle the customs duty payments for you.
What's the difference between customs duty and tax?
Customs duty is a type of tax placed on goods entering or leaving a country, whereas customs tax is charges placed on almost all purchases.
Customs duties apply specifically to imports, whereas taxes apply to everything, including imports. The purpose of customs duty is to safeguard local economies, while the purpose of customs tax is to generate revenue for the government.
Customs Duty Around the World
Many countries have their own customs duty regulations, so it’s important to understand charges around the globe. Our digital platform can help you with handling worldwide customs duties.
Our Custom Clearance Services at Twill also include
If you are not familiar yet with our Custom Clearance benefits, here's an overview :
Import Customs Clearance
Discover how Twill can assist you with clearing in-bound goods through borders around the world.
Read moreExport Customs Clearance
Find out how Twill can help you gain permission to export goods across international borders.
Read moreCustoms Clearance Documents
Learn what customs clearance documentation you need to ensure a smooth and efficient process.
Read moreWhat are Customs Charges?
Learn all about customs charges, when they might be applicable and how you can reduce them.
Read moreRelated services
More logistics services to discover
At Twill, we offer a wide range of logistics solutions, from multimodal transportation to financial services and customs clearance services. We ship your cargo across the globe, all through our intuitive digital platform. Discover all the possibilities now.