Before you start shipping
Whether you’re shipping from door-to-door or want to insure your cargo, we’ve got just the service.
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Mandatory shipping documents
Here’s a checklist of all the mandatory documents you will be needing, wherever you ship to and/or from.
A document we send to the buyer or their contact person to let them know your shipment has arrived.
An important ocean freight document. Like it name says, it's a detailed list of what's in each container, how much you're shipping, and your cargo's destination.
A key ocean freight document. The seller (exporter) sends this invoice to the buyer (importer). You need it during the customs clearance process.
Bill of lading
The bill of lading is the transportation contract which you'll get from us. It includes all important shipment documents. The bill of lading is also proof the carrier received the goods in good condition from the shipper.
GOOD TO KNOW
Also think about this
Taxes and duties
Each country has its own ways of calculating duty and VAT, which is added to the goods you import. How much you pay depends on the type of goods and its commercial value. We recommend you calculate the total duty and VAT cost before you import.
Know your HS code
Harmonised System, or HS for short, is an international standardised system of names and numbers. It's used to classify different freights.
You need the HS code for each individual product in your shipment for customs clearance. In every country, customs use HS to calculate the import duties and charges. Each HS code comes with its own import duties. HS codes usually have 8 characters and include letters and numbers. Some countries add an additional 2 to 4 characters to the HS code.
Important Information: 6 - Digit Harmonized commodity code is mandatory
Effective from November 1st, 2022, the 6-digit HS code is mandatory for all shipments & if not received, shipping instructions will be rejected. Kindly input the 6-digit HS code in the dedicated field.
Services to make shipping easier
Whether you're shipping from door-to-door or want to protect your cargo, we've got just the right service for you.
Inland transportation is a key partner to ocean freight and with Twill, you get access to a range of quality intermodal services inland transport services whether rail, barge or truck transport. Find the right continental and intercontinental transport mode for your cargo, and let us handle the rest.
With sea shipping services from over 300 ports, Twill enables small and medium-sized businesses to grow, by simplifying their ocean shipping and sea freight logistics. We are here to connect your business globally, whether shipping your cargo on the same continent or handling international freight shipping around the world.