Faturamento, pagamento e reclamações

Onde encontro minhas faturas?

As faturas serão enviadas via e-mail, podendo também ser conferidas em "MyFinance" na nossa plataforma, em twill.net/my. Na visão geral da sua reserva, na parte inferior, você encontrará um link para o portal "MyFinance", onde encontrará todas as suas faturas e notas de crédito. Lá você poderá baixar todas as faturas em formato PDF.

Contas a pagar

Can I change my payable party after bookings are placed?
Yes, you can send a request to our Customer Care team to amend the payer party i...
Can I request a physical invoice via mail?
It depends on the country where the invoice is issued. If the country is still u...
How will I receive my invoice?
Once your invoice is available you will be notified via email with a link to the...
What is the currency exchange rate?
The rate information has been calculated on the current rates, charges, surcharg...
Can I determine which currency I would like to be invoiced in?
You will get invoiced in your local currency, unless other agreements or regulat...
What is a late payment fee?
A late payment fee is a charge applicable when you did not settle your invoice w...
How do I pay my invoices?
Você pode pagar as faturas recebidas de duas maneiras. Saiba mais aqui....
Onde encontro minhas faturas?
Invoices will be sent to you via email or can be checked on 'MyFinance' in our p...
Why does it say Maersk or Sealand on my invoice?
The main reason why Maersk or Sealand is shown on your invoice is that we are 'T...
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